The Rule of UNO Janeba – Flock Products, s.r.o. Is to Always Put the Customer First!

To ensure the maximal satisfaction of our customers we follow the undermentioned decalogue.

• Quality
  We supply all goods in first class quality.
• Assortment
  We permanently keep a wide assortment of goods in stock.
• Flexibility
  We realize orders with flexibility. We dispatch more than 90% of orders within 24 hours.
• Helpfulness
  We guarantee an immediate and constructive solution to all complaints and disagreements.
• Assistance
  We pass on our long-standing experience in the form of – training, and advisory and technical service.
• Advantages
  We offer an individual programme for wholesale customers, including bargain prices and non-standard assortment.
• Communication
  We deal seriously with every comment and suggestion of our customers.
• System
  We have introduced QMS – a quality management system that is observed and improved, EN ISO 9001:2009.
• Honesty
  We abide by the rules of fair business connections, current laws, and other regulations. We settle our debts on time. We do not hinder the environment.
• SATISFACTION
  We have hundreds of satisfied customers in 15 countries of Central and Eastern Europe (Czech Republic, Slovakia, Poland, Russia, Ukraine, Belarus, Lithuania, Latvia, Estonia, Hungary, Bulgaria and Romania, Germany, Italy, Kazakhstan)…